Privacy Policy

Privacy Policy – Gravitic Solutions Ltd

At Gravitic Solutions Ltd, safeguarding your personal information is a core aspect of how we operate. We understand that privacy is not just a legal obligation—it is a matter of trust. Whether you are visiting our website to learn about our services or reaching out to us directly, we are committed to protecting the information you choose to share. This Privacy Policy outlines how we collect, use, store, and protect your personal data. It has been developed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada and the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), in the United States.

We encourage you to read this policy carefully, as your access to or use of our website constitutes your acknowledgment of and agreement to its terms. Our website is not designed to facilitate user interaction, social features, account creation, or content submission. Instead, it serves as an informational platform and a point of contact. As such, any personal information we collect is limited, purposeful, and directly related to communication initiated by you.

The type of information we may collect includes your name, email address, and any other contact details you voluntarily provide when reaching out to us via email or contact form. We do not ask for or collect sensitive personal data such as your date of birth, marital status, or financial information. Because we do not provide account-based functionality or allow user-submitted content, we also do not collect login credentials, profile data, or social interactions.

Your information is used solely for the purposes you would reasonably expect: to respond to your inquiries, provide requested information about our services, or communicate important updates related to those services. We do not use your data for profiling or behavioral targeting, nor do we rent or sell your information to third parties. In some cases, we may engage third-party service providers—such as email or website hosting vendors—to assist us in fulfilling our communications or maintaining the site. These providers are contractually bound to protect your information and are prohibited from using it for any purpose other than that which we specify.

Our commitment to privacy extends to all individuals, including younger users. However, our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a user under 18 has submitted information to us, we will delete it promptly. Parents or guardians who believe such a situation has occurred are encouraged to contact us so we may investigate and take appropriate action.

The security of your personal data is a responsibility we take seriously. We implement a range of technical and organizational measures to protect your information from unauthorized access, loss, or misuse. This includes secure email communication channels, restricted internal access, and safe data handling practices. However, no method of transmission over the internet is entirely secure. By choosing to contact us through our website or email, you acknowledge and accept the inherent risks of digital communication and agree to take reasonable precautions, such as safeguarding your own devices and networks.

If you are a resident of Canada, you have the right to access any personal information we hold about you, to request corrections, and to withdraw your consent to continued processing—provided that such withdrawal does not conflict with any legal obligations we must uphold. Similarly, if you are a resident of California, you are entitled to request access to, or deletion of, the information we have collected about you. You may also request information about how your data has been used and opt out of any potential disclosures that could be classified as a "sale" under Californian law. We will honor these rights in accordance with legal requirements and without discrimination.

As part of our cross-border operations, your personal information may be processed or stored in Canada, the United States, or other jurisdictions where our third-party providers operate. Regardless of location, we ensure consistent privacy protections through contractual safeguards and internal policies designed to maintain confidentiality, integrity, and compliance with applicable laws.

From time to time, we may revise this Privacy Policy to reflect legal changes, improvements to our data handling practices, or changes in our business model. In the event of any significant updates, we will provide notice either directly on our website or via email where appropriate. All material changes will take effect thirty (30) days after notice is given, allowing you time to review and respond. We encourage all users to periodically revisit this policy to stay informed.

If at any point you have questions, concerns, or would like to exercise any of your rights under Canadian or Californian privacy law, we welcome you to contact us directly. We are committed to operating transparently and respectfully, and we will make every effort to address your requests in a timely and lawful manner.

Contact Information
Gravitic Solutions Ltd
📧 Email: makal.gsltd@gmail.com